At Go2Source, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an inquiry, or use our sourcing services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. About Go2Source

Go2Source provides sourcing support services in Vietnam for international buyers, including supplier search, factory audit, quality inspection, price negotiation, order follow-up, export support, and related business consulting.

Our slogan is:

Source in Vietnam. Serve the World.

2. Information We Collect

We may collect the following types of information when you use our website or contact us.

Personal Information

This may include:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Country or region
• Contact details submitted through forms, email, chat, or other communication channels

Business and Project Information

When you request sourcing services, we may collect information such as:

• Product requirements
• Product specifications
• Target quantity
• Target price
• Packaging requirements
• Destination market
• Supplier preferences
• Quality standards
• Certification requirements
• Shipping or export-related information

Technical Information

When you visit our website, some technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website
• General location based on IP address
• Cookies or similar tracking technologies

3. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries.
• To provide sourcing consultation and support.
• To search for suitable suppliers.
• To communicate with factories, suppliers, logistics partners, or inspection teams.
• To prepare quotations, reports, proposals, or service documents.
• To arrange factory audits, inspections, or export support.
• To improve our website, services, and customer experience.
• To send service-related updates or follow-up messages.
• To comply with legal, tax, accounting, or regulatory obligations.
• To prevent fraud, misuse, or unauthorized access.

We do not sell your personal information to third parties.

4. Sharing Your Information

To provide our services, we may need to share relevant information with trusted third parties, including:

• Suppliers and manufacturers
• Factory audit teams
• Quality inspection teams
• Freight forwarders
• Customs brokers
• Testing laboratories
• Translation or communication support teams
• Business partners involved in your sourcing project
• Legal, tax, accounting, or compliance advisors when necessary

We only share information that is reasonably necessary to perform the requested service.

5. Supplier and Third-Party Communication

When you request sourcing support, some of your business information may be shared with potential suppliers or service providers in order to obtain quotations, check production capacity, verify product details, arrange samples, or support order processing.

If you require strict confidentiality before sharing project details, please inform us in writing. A separate Non-Disclosure Agreement may be signed if needed.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our website.

Cookies may help us:

• Remember user preferences.
• Improve website performance.
• Analyze visitor behavior.
• Measure marketing effectiveness.
• Detect technical issues.

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We keep your information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Providing sourcing services
• Maintaining business records
• Complying with legal or accounting requirements
• Resolving disputes
• Improving our services

When information is no longer needed, we may delete, anonymize, or securely archive it.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to certain uses of your information.
• Withdraw consent where processing is based on consent.
• Request that we stop contacting you for marketing purposes.

To exercise these rights, please contact us using the information provided below.

10. Email and Communication

When you contact us or submit an inquiry, we may use your contact information to reply to your request and provide service-related communication.

We may also send follow-up messages related to your sourcing project, quotation, supplier updates, audit reports, inspection reports, or export support.

You may request that we stop sending non-essential communication at any time.

11. International Data Transfer

Because Go2Source works with international buyers and Vietnamese suppliers, your information may be processed or shared across different countries when necessary to provide our services.

By using our website or services, you understand and agree that your information may be transferred, stored, or processed outside your country of residence.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

Our website and services are intended for business users and are not directed to children.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can remove it.

14. Legal Compliance

We may disclose your information if required by law, regulation, court order, government request, or to protect our legal rights, safety, property, or business interests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Go2Source
Website: go2source.vn
Email:
Phone:
Address: