Welcome to Go2Source. By accessing or using our website, services, forms, content, or communication channels, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our website or requesting our services.

1. About Go2Source

Go2Source provides professional sourcing support in Vietnam for international buyers. Our services may include supplier search, factory audit, quality inspection, price negotiation, order follow-up, export support, and related consulting services.

Our slogan is:

Source in Vietnam. Serve the World.

2. Acceptance of Terms

By using this website, submitting an inquiry, contacting us, or using any of our services, you confirm that you have read, understood, and agreed to these Terms of Use.

If you do not agree with these Terms, please stop using our website and services.

3. Our Services

Go2Source may provide the following services:

• Supplier Search
• Factory Audit
• Quality Inspection
• Price Negotiation
• Order Follow-up
• Export Support
• Market and industry sourcing consultation

The exact scope of work, service fees, timelines, deliverables, and responsibilities will be confirmed separately through email, quotation, service agreement, or written communication.

4. No Guarantee of Final Business Outcome

Go2Source works to provide professional sourcing support and reliable information based on available data, supplier communication, site visits, documents, and market research.

However, we do not guarantee:

• That a supplier will always meet all buyer expectations.
• That a business deal will be successfully completed.
• That products will always be approved by the buyer or destination market.
• That customs clearance, shipping, import licensing, or regulatory approval will always be successful.
• That market prices, production capacity, or supplier availability will remain unchanged.

Final business decisions remain the responsibility of the buyer.

5. Buyer Responsibilities

When using our services, the buyer agrees to:

• Provide accurate product requirements, specifications, standards, quantity, packaging details, and target prices.
• Review and approve supplier information, quotations, samples, contracts, and production details before proceeding.
• Ensure that imported products comply with the laws, standards, certifications, and regulations of the destination country.
• Make payments to suppliers, service providers, logistics companies, or Go2Source according to the agreed terms.
• Not use our services for illegal, restricted, counterfeit, unsafe, or prohibited goods.

6. Supplier Information

Go2Source may help identify, verify, and communicate with suppliers in Vietnam. Supplier profiles, prices, capacity, documents, certificates, and other information are provided based on available sources and supplier declarations.

While we make reasonable efforts to verify information, we are not responsible for false, outdated, incomplete, or misleading information provided by third-party suppliers.

7. Factory Audit and Quality Inspection

Factory audits and quality inspections are based on agreed checklists, sampling methods, visual checks, documents, and inspection standards.

Inspection reports represent the condition of the inspected goods, factory, or process at the time of inspection only. They do not guarantee future production quality, future supplier performance, or full compliance with all international standards unless specifically agreed in writing.

8. Quotes, Prices, and Payments

All prices, quotations, service fees, product costs, shipping costs, and related expenses may change depending on supplier updates, exchange rates, material costs, order quantity, logistics conditions, and market fluctuations.

A quotation is not binding until confirmed in writing by all relevant parties.

Payment terms will be agreed separately for each project or service.

9. Third-Party Services

Go2Source may work with or recommend third parties such as suppliers, factories, inspection teams, freight forwarders, customs brokers, testing labs, translators, or logistics partners.

We are not responsible for any loss, delay, damage, dispute, or additional cost caused by third-party service providers unless otherwise agreed in writing.

10. Website Content

All content on this website, including text, images, graphics, service descriptions, logos, icons, layouts, and other materials, is provided for general information purposes only.

We may update, edit, remove, or modify website content at any time without prior notice.

11. Intellectual Property

All website content, branding, design, text, images, graphics, icons, and other materials belong to Go2Source or are used with permission, unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use any website content for commercial purposes without our written permission.

12. User Submissions

When you submit information through our website, contact forms, email, chat, or other channels, you agree that the information you provide is accurate and lawful.

You must not submit:

• False or misleading information.
• Confidential information that you are not authorized to share.
• Illegal, harmful, offensive, or abusive content.
• Requests related to prohibited, counterfeit, or illegal goods.

13. Confidentiality

Go2Source understands that sourcing projects may involve business-sensitive information. We will make reasonable efforts to protect confidential information shared by clients.

However, information may need to be shared with suppliers, factories, logistics partners, or service providers when necessary to perform the requested services.

If a formal Non-Disclosure Agreement is required, it should be agreed and signed separately.

14. Limitation of Liability

To the maximum extent permitted by law, Go2Source shall not be liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profit, loss of business opportunity, shipment delay, supplier failure, product rejection, customs issues, or third-party disputes.

Our total liability, if any, shall not exceed the service fee paid directly to Go2Source for the specific service giving rise to the claim.

15. Prohibited Use

You agree not to use our website or services for:

• Illegal activities.
• Fraudulent transactions.
• Counterfeit or intellectual property-infringing goods.
• Restricted, unsafe, or prohibited products.
• Misrepresentation of identity or business purpose.
• Interfering with the security or operation of our website.

16. External Links

Our website may contain links to third-party websites, platforms, or resources. These links are provided for convenience only.

Go2Source does not control and is not responsible for the content, privacy policies, services, or practices of third-party websites.

17. Changes to These Terms

Go2Source may update these Terms of Use from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

18. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of Vietnam, unless otherwise agreed in writing.

Any disputes shall first be resolved through good-faith negotiation. If no agreement can be reached, the dispute may be submitted to the competent authorities or courts in Vietnam.

19. Contact Us

If you have any questions about these Terms of Use, please contact us:

Go2Source
Website: go2source.vn
Email:
Phone:
Address: